Terms of Service

Welcome to Kshemetrix. These Terms of Service govern your use of our healthcare platform and services. By accessing or using Kshemetrix, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our platform.

2. Description of Services

Kshemetrix provides a comprehensive healthcare management platform that includes:

• Electronic health records management
• Teleconsultation and video conferencing
• Appointment scheduling and management
• Health assessments and wellness tracking
• Occupational health center operations
• Carbon footprint tracking and sustainability reporting

3. User Accounts

To access certain features, you must create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4. Medical Disclaimer

Important: Kshemetrix is a healthcare management platform and does not provide medical advice, diagnosis, or treatment. The information provided through our platform is for informational purposes only and should not replace professional medical consultation.

• Always seek the advice of qualified healthcare providers
• Never disregard professional medical advice based on information from our platform
• In case of emergency, contact emergency services immediately

5. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose
• Share your account credentials with others
• Attempt to gain unauthorized access to our systems
• Upload malicious software or harmful content
• Interfere with the proper functioning of the platform
• Violate the privacy or rights of other users

6. Intellectual Property

All content, features, and functionality of the Kshemetrix platform, including but not limited to text, graphics, logos, and software, are owned by Kshemetrix Healthcare Pvt. Ltd. and are protected by intellectual property laws.

7. Data Protection

We are committed to protecting your personal and health information in accordance with applicable data protection laws. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

8. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with reasonable notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, Kshemetrix shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform.

10. Indemnification

You agree to indemnify and hold harmless Kshemetrix, its affiliates, and their respective officers, directors, and employees from any claims arising from your use of the platform or violation of these terms.

11. Termination

We may terminate or suspend your access to the platform at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated terms on our platform. Continued use after changes constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms of Service, please contact us at:

• Email: legal@kshemetrix.com
• Phone: +91 1800-XXX-XXXX
• Address: Kshemetrix Healthcare Pvt. Ltd., Mumbai, India